Return Policy

In stock Items

PinSource offers a 100% satisfaction guarantee on all orders. If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your items for a return authorization. All products must be returned to PinSource prior to a refund being issued. Return shipping is the responsibility of the purchaser unless the error was determined to be the fault of PinSource.

All items must be returned in new, unused condition in original packaging. Refunds will be processed in 7-14 days from the time of receipt.

Please contact PinSource for authorization prior to making any returns.

Phone: 800-678-9288

Custom Orders

PinSource offers a 100% money back guarantee on all custom orders. Should an order not meet your expectations, please notify us within 5 days of delivery so that we can review your case. All items will be returned (at our expense) to our office prior to a refund being issued or replacement being arranged. Please note that any order replacement timeline will need to be confirmed by your sales rep.